• Engage in the maintenance of game merchants, assist in the signing of game products, technical docking and after-sales service;
• Familiar with the attributes and game product trends of the follow-up merchants, and familiar with all the company’s game products;
• Communicate with merchants, grasp customer needs in a timely manner, and understand customer status;
• Regularly analyze and sort out merchant files, provide merchant volume analysis data, and assist merchants to improve cargo volume as working criteria;
• Accept merchant complaints, properly solve problems, and submit relevant projects for optimization;
• Coordinate the work of various departments and provide complete after-sales service for merchants.

• Degree or above, major in business management.

• Candidates with vast experience of different kinds of gaming platforms will be highly advantageous to be considered for this role.

• Outgoing personality, strong communication and language skills, strong public relations skills, adaptability and negotiation skills;

• Have a good sense of customer service and good team spirit;

• Have good data analysis ability and be familiar with the use of various office software. 

• Fluent in spoken and written communication skills in both Chinese and English.

Benefits:

• Positive and cohesive working environment
• Work life balance
• Fun going culture